Frequently Asked Questions
Your questions are important to us, so we have provided answers to some of the most common concerns. If you do not find an answer to your question, please contact us or call us at 719-339-2659. Contact us at any time, most responses will be generated M-F between the business hours of 9am to 4pm MST
Q: What are some of the benefits of working with A PLATINUM RESUME?
A: We are a personalized - boutique style company - specializing in working with clients in various degrees of life stages. What that means is that your resume is tailored to reflect who you are, what you have accomplished, and where you are headed.
Our personalized service is effortless, because we care about you and will take the time to get to know you. We will illustrate the value you bring to employers with a resume that showcases your unique skills, talents, experiences, and education.
With a Certified Professional Resume Writer who is a member of the Professional Association of Resume Writers and Career Coaches, you benefit from our on-going commitment to learning, exchanging ideas and information, and gaining expertise to best help each client achieve their personal career goals.
Through our membership with the National Resume Writers' Association, you benefit from our distinct advantage of having a top-quality writer, who remains on the cutting-edge of resume writing. NRWA members are held to the highest Code of Ethics.
Your success is paramount to us, and we are dedicated to providing you top quality documents to increase your referral, interview, salary negotiation and employment opportunities.
Q: What does FREE Resume Consultation mean?
A: If you are local, in the Colorado Springs area, you can schedule a face-to-face consultation (there is usually a two to four week waiting time). You can also submit your current resume to be evaluated, so that we can determine if you have customized and targeted yourself for the best possible referral, interview, and hiring advantage. We will review your resume for keyword relevance, strategic layout, appropriate length, accomplishment and qualification statements, and overall presentation for the "wow" factor needed to get the hiring manager's attention.
Q: How EXACTLY does the process work? 5 Easy Steps!
A:
*** If you need your resume in a hurry RUSH SERVICES are available for a fee and afford you a 48 to 72 hour turnaround. Federal resumes requested in less than 5 days will incur a Rush Fee for a 72 hour turnaround.
Q: What is the cost? Go to Order Now! for specific pricing.
A: Resume writing services and products vary in cost depending on your personal experiences and credentials. Click here to learn more about individual pricing. Maintaining reasonable pricing without compromising quality is our trademark.
Q: How do I pay?
A: There are four easy options for payment.
Q: How do I participate in this process?
A: You are able to communicate with us through email or phone to relay any additional information and tell us about any concerns you may have. Your satisfaction is essential to us, so we want to make sure we address your concerns. We like to build professional, collaborative relationships with our clients that improve their experience and enable us to create solid results-generating resumes.
Q: Can you guarantee my privacy?
A: Absolutely. You are not dealing with several different people through our agency. You will always work with the same resume writer to ensure consistency. Your personal, contact, and credit card information is never sold, rented or traded for any reason. Through NRWA membership, we maintain the highest Code of Ethics.
Q: What are some of the benefits of working with A PLATINUM RESUME?
A: We are a personalized - boutique style company - specializing in working with clients in various degrees of life stages. What that means is that your resume is tailored to reflect who you are, what you have accomplished, and where you are headed.
Our personalized service is effortless, because we care about you and will take the time to get to know you. We will illustrate the value you bring to employers with a resume that showcases your unique skills, talents, experiences, and education.
With a Certified Professional Resume Writer who is a member of the Professional Association of Resume Writers and Career Coaches, you benefit from our on-going commitment to learning, exchanging ideas and information, and gaining expertise to best help each client achieve their personal career goals.
Through our membership with the National Resume Writers' Association, you benefit from our distinct advantage of having a top-quality writer, who remains on the cutting-edge of resume writing. NRWA members are held to the highest Code of Ethics.
Your success is paramount to us, and we are dedicated to providing you top quality documents to increase your referral, interview, salary negotiation and employment opportunities.
Q: What does FREE Resume Consultation mean?
A: If you are local, in the Colorado Springs area, you can schedule a face-to-face consultation (there is usually a two to four week waiting time). You can also submit your current resume to be evaluated, so that we can determine if you have customized and targeted yourself for the best possible referral, interview, and hiring advantage. We will review your resume for keyword relevance, strategic layout, appropriate length, accomplishment and qualification statements, and overall presentation for the "wow" factor needed to get the hiring manager's attention.
Q: How EXACTLY does the process work? 5 Easy Steps!
A:
- Order your products online via our secure website utilizing PayPal. You do not need a PayPal account to order.
- Return the Client Questionnaire and Client Contract and send existing resume or any additional documents.
- Upon complete processing of your payment, receipt of your questionnaire, and signed project contract, custom creation of your personalized resume will begin.
- You receive a draft copy in approximately 8 to 10 business days (Platinum packages, single-client multiple resume orders, biographies, and Federal Resumes take approximately 10 to 15 business days -- depending on scope of project).
- After proofreading and returning your draft documents, your resume documents will be finalized!
*** If you need your resume in a hurry RUSH SERVICES are available for a fee and afford you a 48 to 72 hour turnaround. Federal resumes requested in less than 5 days will incur a Rush Fee for a 72 hour turnaround.
Q: What is the cost? Go to Order Now! for specific pricing.
A: Resume writing services and products vary in cost depending on your personal experiences and credentials. Click here to learn more about individual pricing. Maintaining reasonable pricing without compromising quality is our trademark.
Q: How do I pay?
A: There are four easy options for payment.
- Order online through our secure website using the internationally trusted and secure PayPal.
- Order by check, money order or cash - in person
- Order by check or money order by mail. Click on Print Order Form and follow instructions on the top for printing and mailing your order form. Please note that your check must be received and cleared before work can begin.
Q: How do I participate in this process?
A: You are able to communicate with us through email or phone to relay any additional information and tell us about any concerns you may have. Your satisfaction is essential to us, so we want to make sure we address your concerns. We like to build professional, collaborative relationships with our clients that improve their experience and enable us to create solid results-generating resumes.
Q: Can you guarantee my privacy?
A: Absolutely. You are not dealing with several different people through our agency. You will always work with the same resume writer to ensure consistency. Your personal, contact, and credit card information is never sold, rented or traded for any reason. Through NRWA membership, we maintain the highest Code of Ethics.
